Does Giacom support ASP, ASP.net,
PHP, CGI and Frontpage?
Yes
What type of database is supported?
Microsoft Access
What kind of connection does Giacom have
to the Internet?
Giacom operates a load balanced network, providing a 100% network SLA
guarantee
What technical support does Giacom offer?
Giacom provides a ticketing service from within myGiacom control panel,
which you can raise any questions with the technical support team.
Can I securely accept credit card payments
on my website?
Yes - We provide access to our secure server, https://secure.giacom.com/yourwebsite.
You simply have to click the SSL request option within myGiacom
How do I accept secure payments on my website?
The easiest way to accept payments is post form data (credit card details)
using a form, setup on your website in which your customers enter their
details to a payment gateway such as Paypal or Worldpay.
Do you provide a payment gateway solution?
No - however we recommend Worldpay's solution, http://www.worldpay.co.uk
I have a domain name hosted elsewhere. How do I
set this up for my webspace with Giacom?
Simply request your domain provider to point the DNS records to the following;
NS1.GIACOM.NET
NS2.GIACOM.NET
How do I setup Frontpage extensions?
Log in to myGiacom control panel, http://www.my.giacom.com and add Frontpage
Extensions using the main menu link
Can I access statistical information about
my website's visitors?
Yes - We provide a full statistical portal, with graphical data regarding
your visitors.
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